Vector Aerospace moves from paper-based systems and saves 25% of resource
Vector Aerospace is an industry-leading provider of maintenance, repair and overhaul (MRO) services for helicopters and fixed-wing aircraft operators around the globe
Vector Aerospace is committed to being the benchmark against which maintenance, repair and overhaul businesses are measured. They required a system that made it easier to measure incidents and non-conformances.
As an industry leading independent MRO specialist, it was imperative that Vector Aerospace had an efficient quality management system, making it easier to assess their incidents and occurrences and nonconformances.
Historically, they captured Incidents and Occurrences in a laborious paper form. The results were then analysed using Microsoft Excel. Vector Aerospace UK Quality Director, Hanif Nabi, said: “Our previous system wasn’t very practical and over time this meant that our quality administrators and managers had limited visibility of the current state of findings and actions.
“It also meant we could not get a business wide view of progress of nonconformances and monitoring the costs of those non-conformances was also difficult to track.”
Installing Quality Management gave us the system we had needed, allowing us to overhaul our paper-based system and record our findings electronically.
How did Quality Management help Vector Aerospace achieve 25% resource savings?
The Vector Aerospace required a system that made it easier to measure incidents and non-conformances. Vector turned to Quality Management, developed by Ideagen, in a bid to cure their previous QMS issues.
Quality Management allowed for streamlined quality management and ensured they continued to comply with standards ISO 9001:2008, AS 9100, AS 9110 and Mil Part 145.
Hanif added: “Installing Quality Management gave us the system we had needed, allowing us to overhaul our paper-based system and record our findings electronically. It gave us organisation wide visibility of our quality functions and actions.
“Our CA/PA’s were assigned more appropriately and our actions could easily be tracked by management allowing our tasks to be completed in a timelier manner.
“There were a number of features we found particularly useful such as the Messages and Escalations feature and the fact that Quality Management significantly saved on our admin time.”
For Vector, Ideagen Quality Management provided them with a number of tangible and intangible benefits, providing them with the basis on which to run their Quality Management System.
How did Quality Management help Vector Aerospace achieve 25% resource savings?
The Vector Aerospace required a system that made it easier to measure incidents and non-conformances. Vector turned to Quality Management, developed by Ideagen, in a bid to cure their previous QMS issues.
Quality Management allowed for streamlined quality management and ensured they continued to comply with standards ISO 9001:2008, AS 9100, AS 9110 and Mil Part 145.
Hanif added: “Installing Quality Management gave us the system we had needed, allowing us to overhaul our paper-based system and record our findings electronically. It gave us organisation wide visibility of our quality functions and actions.
“Our CA/PA’s were assigned more appropriately and our actions could easily be tracked by management allowing our tasks to be completed in a timelier manner.
“There were a number of features we found particularly useful such as the Messages and Escalations feature and the fact that Quality Management significantly saved on our admin time.”
For Vector, Ideagen Quality Management provided them with a number of tangible and intangible benefits, providing them with the basis on which to run their Quality Management System.
Most notably though, was that we could increase our risk and root cause analysis, capturing them with the help of Q-Pulse. Basically, our investment in Quality Management had paid for itself within 12 months.
What where the benefits?
The company were soon recording a 25% reduction in resources being used within their Quality department. And – importantly for Vector Aerospace – the cost of non-conformances and CA/PA was now being captured.
“Being able to record the cost of non-conformances and CA/PA was really important for us,” said Hanif.
“It meant that we could then get the business wide view of non-conformance progress we were looking for and we could monitor their costs.
“The resources that Quality Management saved allowed us to increase focus in our other business improvement programmes.
Most notably though, was that we could increase our risk and root cause analysis, capturing them with the help of Quality Management. “Basically, our investment in Quality Management had paid for itself within 12 months.”
25% resource savings via streamlined Quality Management
Eliminated paper-based system
Improved visibility of findings and actions
Increased risk and root cause analysis
Ability to record cost of non-conformances and CA/PA
Investment in Quality Management had paid for itself in just 12 months
Could Quality Management become your gateway to improved quality?
Contact us to find out how you could introduce streamlined and centralized control within your organization.